At the Rome facility, the warehouse operates using the "pick and pack" method. Empty cartons are transported via conveyor technology to the 43 picking stations. Tasks that were once handled using printed pick lists are now carried out through a fully digital process: seamlessly integrated into the system landscape via engomo and efficiently executed using NIMMSTA industrial smartwatches. Warehouse staff receive all relevant information and instructions regarding the picking order—such as storage location, item details, and quantity—directly on the smartwatch display. They confirm the storage location and item retrieval by scanning, then place the picked goods into the designated container on the conveyor belt. The system also supports multi-pick operations, with instructions optimized for walking distance displayed on the smartwatch. During the picking phase, engomo reports captured serial numbers and picked quantities directly back to KNAPP’s KiSoft warehouse control system (WCS) via seamless integration. Once the picking tasks are complete, staff scan the container again to trigger a weight check on the picking station’s scale. If the result falls within the tolerance range, the order is reported to the WCS as successfully completed. If the weight is incorrect, a shortage notification is sent to the WCS, and the container is automatically routed to the clearing station.

In the old picking process—which lacked scan-based storage location validation—weight checks at each picking station were essential. With today’s digital solution featuring hands-free scanning and barcode verification, Würth’s Rome facility has seen a 50% reduction in process errors; consequently, over 100 fewer cartons require rework at discrepancy stations each day. As a result, a single, centralized weight check upon order completion would suffice in the future. The engomo solution also ensures maximum process reliability in the goods-inbound area. Containers destined for storage are transported to the picking stations via the conveyor system. The employee scans the container, receives instructions on the storage location, and confirms the put-away with a second scan. This confirmation is reported directly back to the WCS by engomo. Thanks to system-supported storage location assignment and validation, the process makes misplacement virtually impossible. A key feature of the implementation is that the warehousing processes on the NIMMSTA devices are individually configured via the engomo platform. To achieve this, engomo provides a specially developed plugin that handles both the connection to the NIMMSTA hardware and all interactions with the industrial smartwatches—ranging from feedback signals to user guidance. This configuration is flexibly adaptable at any time, allowing device functions to be precisely tailored to specific process requirements. In this way, engomo creates a unique combination of flexible, customized hardware configuration, tailored process mapping, and seamless integration with backend systems. With this digital solution, Würth’s Rome facility meets requirements for both process reliability and ergonomics—optimally supporting employees of all ages. An internal survey of warehouse staff confirms the solution's success and high level of acceptance: 76% of warehouse staff do not wish to return to using pick lists. The majority perceive working with the new solution as significantly more precise and ergonomic.

Following its successful deployment in order picking and goods receiving, Würth Italy now plans to extend the solution to the bulky goods warehouse and implement a pick-by-light system for the "Super A" area—the high-turnover stock zone. Plans are also in place to use the system for additional applications, such as inventory taking and empty-bin checks.