AI-Powered Route Planning for Field Service
Less travel time. More customer visits. Intelligently planned routes. With engomo, you can optimize route planning for your field service team based on your actual customer, order, and appointment data. The optimal route is available to your employees directly in the app—along with all the information they need for their assignments. With engomo, you can digitize and optimize your employees’ scheduling. Orders, availability, and relevant information from your existing systems are integrated into the planning process—ensuring that the right employee receives the right order at the right time.
No More Manual Route Planning
Which customers need to be visited today? Which appointments take priority? In what order can the destinations be visited most efficiently? The more customers, orders, and field service representatives that need to be coordinated, the more complex route planning becomes. With the help of an engomo route planning app, all this information is turned into intelligently planned routes. Tailored specifically to your processes and integrated with your backend systems.
Here's what Your AI-Powered Route Planning with engomo could look like
Automatically import customers, orders, and appointments
The information needed for planning is retrieved directly from your existing systems. This eliminates the need to maintain the same information twice in a separate route-planning software program.
Determine the Optimal Route
Based on the available information, the system determines the optimal order for upcoming customer visits or service calls. In addition to distances, other factors related to your business process can be taken into account.
Optimized Route Directly in the Field Service App
Employees receive their scheduled routes directly in engomo. There, they can see their next destinations and access all relevant information for each appointment—from customer data and orders to contacts and documents. Route planning and order processing are handled within a single application, with all data synchronized directly with the backend.
Respond Flexibly to Changes
An urgent job comes up? An appointment is rescheduled? The priority of an assignment changes? Instead of manually replanning the entire route, the changed conditions can be factored into the route planning to determine a new, optimal route.
The Benefits of Using an engomo Route Planning App
Shorter Travel Time
Optimized routes reduce unnecessary travel between customers and job sites.
More Appointments per Day
Spending less time on the road frees up more time for customer visits, service calls, and value-added activities.
Less Planning Effort
Employees no longer have to go to the trouble of putting together their own routes or reconciling data across different systems.
Current Company Information
Customers, orders, and appointments can be imported directly from your existing backend systems.
Everything in One App
From the planned route to customer information to processing the actual order: The field service team works in a single, centralized application.
Connect Route Planning directly to ERP, CRM, and the Backend
Unlike standalone route planning software, the key difference with engomo lies in its integration. engomo connects the mobile app with your existing enterprise systems—from ERP and WMS to DMS systems. Relevant data can be imported from your systems, processed in the app, and then written back to them. No additional data silos. No duplicate data entry. A seamless process.
Route Planning Tailored to Your Processes
No field service operation works exactly the same way—your process shouldn’t have to adapt to off-the-shelf route planning software. With engomo, the application can incorporate the data, rules, and workflows specific to your business—from order assignment and route planning to mobile processing at the customer’s location.
Technical Support
Intelligently coordinate service calls and maintenance orders and efficiently route service technicians to their assigned locations.
Field Sales
Plan customer visits efficiently and make the best use of available time for in-person appointments.
Maintenance and Repair
Group upcoming maintenance tasks into efficient routes based on location, priority, and other criteria.
Inspection and Testing
Plan testing and inspection tasks intelligently and make them available to employees directly in the mobile app.
…and much more
At engomo, we believe that no two processes are alike. That’s why our motto is: no requirement is too complex, no workflow too unique. Feel free to reach out to us, and together we’ll digitize your processes, too!
References
More than 500 Satisfied Customers
Paperless production
With engomo, we are realizing our ‘paperless production’ project - we couldn't imagine a more flexible platform for this.
Markus Münch
INGUN Prüfmittelbau GmbH
Simplicity that convinces
We configure all our apps ourselves with engomo and our team is more than enthusiastic about the platform's ease of use.
Michael Hasler
Aproxera AG
Slim. Safe. Efficient
No matter in which area of the company - with engomo, every process can be made leaner, more secure and more efficient.
Frank Schick
RHEINTACHO Messtechnik GmbH
Everything in view
With engomo, the local sales force can see immediately whether we have a product in stock and what delivery we are expecting from Paul Mitchell in the USA.
Noah Wild
Wild Beauty GmbH
Plan Field Service Smartly, Instead of Just Racking Up Kilometers
Would you like to know what intelligent route planning could look like using your existing customer, order, and appointment data? We’ll show you how to digitize and optimize your field service processes with engomo.
Book your 35-minute live demo
Talk to us about your specific needs
Examples of Custom App Solutions
Answers to your specific questions
First name
*
Last name
*
Company
*
Business email
*
Phone number
*
Which topics are particularly important to you?
engomo GmbH stores and processes the personal data you provide in order to contact you regarding our products and services and to process your request. Information about our data protection practices and our commitment to protecting your privacy can be found in our privacy policy.