enRequest demoFree Trial
Cookie settings

AI-Powered Route Planning for Field Service

Less travel time. More customer visits. Intelligently planned routes. With engomo, you can optimize route planning for your field service team based on your actual customer, order, and appointment data. The optimal route is available to your employees directly in the app—along with all the information they need for their assignments. With engomo, you can digitize and optimize your employees’ scheduling. Orders, availability, and relevant information from your existing systems are integrated into the planning process—ensuring that the right employee receives the right order at the right time.

Discover Route Planning with engomo
View of engomo's AI-powered route planning
Graphic showing route planning on mobile devices using engomo
No More Manual Route Planning

Which customers need to be visited today? Which appointments take priority? In what order can the destinations be visited most efficiently? The more customers, orders, and field service representatives that need to be coordinated, the more complex route planning becomes. With the help of an engomo route planning app, all this information is turned into intelligently planned routes. Tailored specifically to your processes and integrated with your backend systems.

Discover Route Planning with engomo

Here's what Your AI-Powered Route Planning with engomo could look like

It is an icon that shows a green circle with a white check mark inside.

Automatically import customers, orders, and appointments

The information needed for planning is retrieved directly from your existing systems. This eliminates the need to maintain the same information twice in a separate route-planning software program.

It is an icon that shows a green circle with a white check mark inside.

Determine the Optimal Route

Based on the available information, the system determines the optimal order for upcoming customer visits or service calls. In addition to distances, other factors related to your business process can be taken into account.

It is an icon that shows a green circle with a white check mark inside.

Optimized Route Directly in the Field Service App

Employees receive their scheduled routes directly in engomo. There, they can see their next destinations and access all relevant information for each appointment—from customer data and orders to contacts and documents. Route planning and order processing are handled within a single application, with all data synchronized directly with the backend.

It is an icon that shows a green circle with a white check mark inside.

Respond Flexibly to Changes

An urgent job comes up? An appointment is rescheduled? The priority of an assignment changes? Instead of manually replanning the entire route, the changed conditions can be factored into the route planning to determine a new, optimal route.

The Benefits of Using an engomo Route Planning App

Shorter Travel Time

Optimized routes reduce unnecessary travel between customers and job sites.

More Appointments per Day

Spending less time on the road frees up more time for customer visits, service calls, and value-added activities.

Less Planning Effort

Employees no longer have to go to the trouble of putting together their own routes or reconciling data across different systems.

Current Company Information

Customers, orders, and appointments can be imported directly from your existing backend systems.

Everything in One App

From the planned route to customer information to processing the actual order: The field service team works in a single, centralized application.

Learn About AI-Powered Testing Processes
Connect Route Planning directly to ERP, CRM, and the Backend

Unlike standalone route planning software, the key difference with engomo lies in its integration. engomo connects the mobile app with your existing enterprise systems—from ERP and WMS to DMS systems. Relevant data can be imported from your systems, processed in the app, and then written back to them. No additional data silos. No duplicate data entry. A seamless process.

Discover Route Planning with engomo
Desktop view of a modern online store for the GRONE brand, specializing in lighting fixtures. The screen displays a product overview with images, prices, and filtering options by catalog, application, and price range. On the right, promotional banners for current topics such as “Trending Lighting” and “Design Magazine” are visible.

Route Planning Tailored to Your Processes

No field service operation works exactly the same way—your process shouldn’t have to adapt to off-the-shelf route planning software. With engomo, the application can incorporate the data, rules, and workflows specific to your business—from order assignment and route planning to mobile processing at the customer’s location.

Discover Route Planning with engomo
Icon: Route Planning for Technical Services

Technical Support

Intelligently coordinate service calls and maintenance orders and efficiently route service technicians to their assigned locations.

Icon: Car, symbolizing field sales

Field Sales

Plan customer visits efficiently and make the best use of available time for in-person appointments.

Icon Route Planning, Maintenance, and Repair

Maintenance and Repair

Group upcoming maintenance tasks into efficient routes based on location, priority, and other criteria.

Icon Route Planning, Inspection, and Testing

Inspection and Testing

Plan testing and inspection tasks intelligently and make them available to employees directly in the mobile app.

Icon representing update or synchronization with two circular arrows.

…and much more

At engomo, we believe that no two processes are alike. That’s why our motto is: no requirement is too complex, no workflow too unique. Feel free to reach out to us, and together we’ll digitize your processes, too!

References

More than 500 Satisfied Customers

Bild von Markus Münch von INGUN
Green icon in the shape of a stylized rocket

Paperless production

With engomo, we are realizing our ‘paperless production’ project - we couldn't imagine a more flexible platform for this.

Markus Münch

INGUN Prüfmittelbau GmbH

Bild von Michael Hasler von Aproxera
Green icon in the shape of a stylized rocket

Simplicity that convinces

We configure all our apps ourselves with engomo and our team is more than enthusiastic about the platform's ease of use.

Michael Hasler

Aproxera AG

Bild von Frank Schick von RHEINTACHO
Green icon in the shape of a stylized rocket

Slim. Safe. Efficient

No matter in which area of the company - with engomo, every process can be made leaner, more secure and more efficient.

Frank Schick

RHEINTACHO Messtechnik GmbH

Noah Wild von Wild Beauty GmbH
Green icon in the shape of a stylized rocket

Everything in view

With engomo, the local sales force can see immediately whether we have a product in stock and what delivery we are expecting from Paul Mitchell in the USA.

Noah Wild

Wild Beauty GmbH

Plan Field Service Smartly, Instead of Just Racking Up Kilometers

Would you like to know what intelligent route planning could look like using your existing customer, order, and appointment data? We’ll show you how to digitize and optimize your field service processes with engomo.
  • It is an icon that shows a green circle with a white check mark inside

    Book your 35-minute live demo

  • It is an icon that shows a green circle with a white check mark inside

    Talk to us about your specific needs

  • It is an icon that shows a green circle with a white check mark inside

    Examples of Custom App Solutions

  • It is an icon that shows a green circle with a white check mark inside

    Answers to your specific questions

    • First name

    *

    Last name

    *

    Company

    *

    Business email

    *

    Phone number

    *

    Which topics are particularly important to you?

    engomo GmbH stores and processes the personal data you provide in order to contact you regarding our products and services and to process your request. Information about our data protection practices and our commitment to protecting your privacy can be found in our privacy policy.